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Frequently asked questions.
Hera is a childcare matching platform designed to make finding childcare simple, seamless, and affordable. We help parents connect with pre-screened, qualified nannies while handling application submissions, waitlist monitoring, and other childcare-related tasks.
Hera is not a traditional nanny agency. We offer the benefits of a full-service nanny agency at a fraction of the cost, using technology to make the childcare finding process efficient and affordable.
Yes! All nannies in our network are thoroughly vetted through video interviews, reference checks, and background checks to ensure they meet our high standards.
The matching process typically takes 2-6 weeks, depending on your specific needs and preferences. We’ll keep you updated every step of the way.
We’re here to help! If the match isn’t a good fit, we’ll work with you to find another nanny that better suits your needs.